Privacy Policy

Last Updated: April 27, 2026


1. Introduction

Career Enterprise LLC, doing business as WeAreCareer (“WeAreCareer,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use or interact with:

  • Our website: wearecareer.com
  • Our web app: app.wearecareer.com
  • TheWeAreCareer App on iOS and Android
  • Our client portal, live chat, dashboards, resources, and career course
  • Our Typeform forms, application forms, onboarding forms, and service questionnaires
  • Our sales, support, coaching, reverse recruiting, outplacement, and career services

This Privacy Policy applies to website visitors, leads, applicants, prospects, paid clients, B2B outplacement participants, employer contacts, team members, contractors, sales users, admins, and any other users who interact with WeAreCareer.

By using our website, app, forms, services, or platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website, app, or services.

2. Company Information

Company Name: Career Enterprise LLC
Brand Name: WeAreCareer
Mailing Address: 418 Broadway STE 4000, Albany, NY 12207
Privacy Contact Email: consultation@wearecareer.com

You may contact us at the email above for privacy questions, data access requests, correction requests, deletion requests, or other privacy-related matters.

3. Personal Information We Collect

We collect different types of personal information depending on how you interact with us.

3.1 Information You Provide Directly

We may collect information you provide when you:

  • Visit our website
  • Submit a form or application
  • Book a sales or consultation call
  • Purchase a service
  • Create or access an account
  • Use the WeAreCareer App
  • Communicate with our team
  • Upload files or documents
  • Use live chat or voice messages
  • Participate in coaching, career services, reverse recruiting, resume services, or outplacement services

This may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address, if provided
  • Account login information
  • Profile photo or avatar
  • Program type or service tier
  • Career level
  • User role or title inside the platform
  • Time zone
  • Notification preferences
  • Communication preferences
  • Payment status and transaction-related records
  • Signed agreements, contracts, and service records
3.2 Career and Service Information

Because WeAreCareer provides career coaching, resume services, reverse recruiting, job application support, and outplacement services, we may collect career-related information, including:

  • Resume or CV
  • Cover letter
  • LinkedIn profile URL and profile information
  • Work history
  • Education history
  • Skills, tools, certifications, and qualifications
  • Career goals
  • Salary expectations
  • Current salary or compensation information
  • Target roles and job preferences
  • Location preferences and relocation preferences
  • Work authorization or visa-related information, where relevant to service delivery
  • Employment status
  • Job search history
  • Interview history
  • Job offer details
  • Accepted offer salary
  • Job start date
  • Application tracking data
  • Manual application answers
  • Coaching notes and client service notes
  • Feedback, messages, and service-related communications

Some of this information may be highly personal or sensitive in nature because it relates to your career, compensation, employment status, or work authorization. We use this information only as needed to evaluate eligibility, provide services, support your career goals, manage client operations, fulfill contractual obligations, and operate our business.

3.3 Information Collected Through Typeform and Service Questionnaires

We use Typeform and similar forms to collect information from leads, applicants, clients, outplacement participants, and service users.

These forms may collect:

  • Contact information
  • Resume and career background
  • Coaching preferences
  • Role preferences
  • Salary expectations
  • Work authorization or visa information
  • Employment status
  • Job search goals
  • Location preferences
  • Manual job application information
  • Onboarding information
  • Other information needed to deliver our services

Information submitted through Typeform may be used for qualification, onboarding, coaching, service delivery, application support, internal review, and client operations.

4. Information Collected Through the WeAreCareer App

The WeAreCareer App is used to deliver client services, manage communication, provide resources, track progress, and support client operations.

Depending on your role and usage, the app may collect or process:

  • Account and profile information
  • Avatar/profile photo
  • Live chat messages
  • Voice messages
  • File uploads and downloads
  • Resume and document uploads
  • Message reactions
  • Message threads and replies
  • Saved or bookmarked messages
  • Read receipts and unread badges
  • @mentions
  • Link previews
  • Client progress and dashboard data
  • Career course progress
  • Resource views and downloads
  • Welcome video and onboarding checklist activity
  • Email digest preferences
  • Quiet hours and notification settings
  • Admin, team, and sales dashboard data
  • Login activity and audit logs
  • Device and technical data needed to operate the app

The app uses role-based access. Clients can access their own information and assigned communication channels. Team members can access only the clients assigned to them, based on their role. Admins and super admins may access broader data as required to manage the platform and service delivery.

5. Device Permissions and Mobile App Access

The WeAreCareer App may request access to certain device features only when needed for app functionality.

Camera

We may request camera access to allow you to take or upload a profile photo or avatar.

Photo Library and File Access

We may request access to your photo library or files so you can upload avatars, resumes, documents, screenshots, or attachments inside live chat or other app features.

Microphone

We may request microphone access so you can record and send voice messages inside live chat.

Location

We do not request GPS location access from your mobile device. We may collect location-related information only if you voluntarily provide it through forms, resumes, job preferences, service questionnaires, or coaching materials.

Contacts

We do not request access to your phone contacts.

Calendar

We do not request access to your device calendar.

6. Push Notifications and Email Notifications

We may send push notifications and email notifications related to your account, app activity, or services.

Push notifications may include:

  • New chat messages
  • Replies
  • Mentions
  • Onboarding reminders
  • Important client communication alerts

We use notification technologies and providers including OneSignal, Apple Push Notification service, Firebase Cloud Messaging, Supabase, Resend, and web push technologies where applicable. VAPID may be used for web app push notifications.

Push notifications are optional and can be enabled or disabled through your device settings or app notification preferences where available.

We may also send transactional emails, app email digests, service updates, account notifications, onboarding emails, and support-related messages. Marketing emails may include an unsubscribe option.

7. Information Collected Automatically

When you use our website, app, or services, we may automatically collect technical and usage information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • App version
  • Pages or screens viewed
  • Referring URLs
  • Session activity
  • Login activity
  • Clicks and interactions
  • Time spent on pages or app screens
  • Course progress
  • Resource activity
  • Error logs
  • Crash logs
  • Performance data
  • Audit logs
  • Approximate location inferred from IP address, where applicable

We use this information to operate, secure, analyze, improve, and troubleshoot our website, app, and services.

8. Cookies, Analytics, and Tracking Technologies

We use cookies, pixels, tags, scripts, and similar technologies to operate our website, improve user experience, measure performance, understand traffic, support advertising, and track conversions.

These technologies may be used for:

  • Website functionality
  • Login and session management
  • Analytics and performance measurement
  • Sales funnel tracking
  • Advertising attribution
  • Retargeting and remarketing
  • Conversion tracking
  • Security and fraud prevention
  • Bug and crash monitoring

We may use tools such as:

  • Google Analytics
  • Google Search Console
  • Google Ads conversion tracking
  • Meta Pixel
  • TikTok Pixel
  • Microsoft Clarity
  • Supabase logs and analytics
  • Lovable analytics
  • App store analytics
  • Firebase Analytics
  • Sentry or similar crash reporting tools

We do not sell your personal information for money. However, certain analytics and advertising technologies may process limited website usage data for measurement, attribution, retargeting, or advertising purposes where permitted by law.

Where required, we may provide cookie controls or a cookie banner that allows users to manage optional cookies. You can also control cookies through your browser settings. If you disable cookies, some website or app features may not function properly.

9. How We Use Personal Information

We may use personal information to:

  • Provide, operate, and improve our website, app, and services
  • Create, manage, and secure user accounts
  • Deliver career coaching, resume services, reverse recruiting, application support, outplacement, and related services
  • Review eligibility and qualification for programs
  • Communicate with users, leads, prospects, clients, team members, and employer contacts
  • Process orders, payments, subscriptions, payment plans, invoices, and post-offer fee records
  • Deliver onboarding, live chat, resources, dashboards, and course access
  • Track client progress, applications, interviews, offers, and service outcomes
  • Provide push notifications, email digests, transactional emails, and service alerts
  • Manage sales, customer support, and client operations
  • Improve service quality, internal training, quality assurance, and platform performance
  • Analyze website traffic, app usage, sales funnel performance, and marketing effectiveness
  • Send marketing communications where permitted
  • Request reviews, testimonials, or case studies with consent
  • Maintain security, prevent fraud, and enforce our terms
  • Comply with legal, tax, accounting, contractual, and regulatory obligations
  • Resolve disputes, enforce agreements, and protect our rights

10. Job Applications, Employers, Recruiters, and Third-Party Career Platforms

For certain programs, WeAreCareer may help clients with job sourcing, job applications, outreach, coaching, profile optimization, and reverse recruiting.

When we submit job applications or assist with outreach, client information may be shared with:

  • Employers
  • Recruiters
  • Hiring managers
  • Job boards
  • Company career portals
  • Applicant tracking systems such as Workday, Greenhouse, Lever, Ashby, JazzHR, and similar platforms
  • Email systems used for application or outreach support
  • LinkedIn, where the client requests or authorizes LinkedIn profile optimization
  • Gmail or Google Workspace accounts used for job application support

This sharing is necessary to provide job application and reverse recruiting services.

For outreach, we may share limited client information such as resume details, LinkedIn profile information, career background, and application-related context with recruiters or hiring managers.

For Career Accelerator clients, WeAreCareer may create or manage a dedicated email account or domain-related email setup for application and outreach purposes. For Exec+ and Bootcamp clients, clients typically create their own dedicated Gmail account for application support.

11. Payments and Financial Information

We use third-party payment processors such as Stripe and may also use Klarna, Afterpay, bank transfer, or other payment options.

We do not store full payment card numbers ourselves. Stripe or the applicable payment processor stores and processes card data according to its own privacy and security practices.

We may collect and store:

  • Payment status
  • Transaction records
  • Invoice details
  • Payment plan records
  • Failed payment records
  • Refund records
  • Post-offer fee records
  • Bank transfer details where applicable
  • Signed agreements and contracts
  • Service purchase history

Signed agreements and contracts may be stored in Google Drive, cloud storage, or internal systems used by WeAreCareer.

12. Third-Party Service Providers

We use third-party service providers to operate our website, app, sales systems, payment systems, communication systems, marketing systems, and service delivery workflows.

These providers may include:

  • Supabase
  • Typescript, Node.JS
  • Shopify
  • Stripe
  • Klarna
  • Afterpay
  • Typeform
  • SmartLead
  • Resend
  • Gmail and Google Workspace
  • Google Drive, Docs, and Sheets
  • Google Analytics
  • Google Ads
  • Meta/Facebook Ads
  • TikTok Ads
  • YouTube/Google Ads
  • Calendly
  • Zoom
  • Google Meet
  • Slack
  • Close CRM
  • ClickUp
  • OneSignal
  • Firebase
  • Apple Push Notification service
  • Judge.me
  • Trustpilot
  • Fathom, Loom, or similar video tools
  • Crash reporting, analytics, and infrastructure providers
  • AI-assisted tools used for limited internal operational support

These providers may process personal information only as needed to provide services to us or support our business operations.

13. AI-Assisted Tools

We may use AI-assisted tools internally for limited operational support, drafting support, research, quality assurance, summarization, workflow assistance, and service administration.

Core client-facing career documents such as resumes, cover letters, and LinkedIn profile work are reviewed and delivered by human team members.

We do not sell client data to AI providers. We use AI-assisted tools only as reasonably needed to support service delivery, internal operations, quality control, and business workflows.

14. Internal Access and Role-Based Permissions

We limit access to personal information based on role and business need.

Client data may be accessed by assigned team members and authorized personnel such as:

  • Admins and super admins
  • Head of Customer Success
  • Assigned career coaches
  • Assigned career agents
  • Assigned Accelerator CSMs
  • Assigned career advisors
  • Assigned niche interview coaches
  • Onboarding coordinators
  • IT or development support where needed
  • Other authorized team members required for service delivery

Sales team members and program consultants generally access sales-level and prospect-level data, unless broader access is required for a legitimate business purpose.

Our app uses different roles, permissions, and menu visibility settings to limit access to the information needed for each user’s role.

15. Marketing Communications

We may use personal information to send:

  • Sales emails
  • Newsletters
  • SMS/text reminders
  • Retargeting ads
  • Transactional emails
  • App email digests
  • Chat/activity notifications
  • Service updates
  • Case study or testimonial requests
  • Review requests
  • Follow-up communications

You may unsubscribe from marketing emails using the unsubscribe link provided in those emails. Even if you opt out of marketing emails, we may still send non-marketing communications, including account, service, payment, legal, security, and transactional messages.

16. Reviews, Testimonials, and Case Studies

We may collect or publish reviews, testimonials, case studies, screenshots of wins, interview results, salary outcomes, or other success-related materials.

We only publish identifiable testimonials, case studies, salary outcomes, LinkedIn profiles, or client success stories with consent.

When displaying public testimonials, we may use first name and last initial, unless the client consents to broader identification. Resume or LinkedIn examples used for marketing, training, or educational purposes are anonymized unless the client gives express permission.

17. User Content and Communications

Users may submit content through the website, app, live chat, forms, uploads, voice messages, file attachments, comments, testimonials, or support communications.

You are responsible for the information you submit. Please do not submit information you do not want us to process as part of providing services.

We may review user content where necessary to provide services, ensure safety, investigate issues, provide support, enforce our terms, or comply with legal obligations.

Users must not upload or transmit abusive, harassing, threatening, unlawful, explicit, discriminatory, malicious, fraudulent, or otherwise inappropriate content through our website, app, or services. We reserve the right to remove content, restrict access, or terminate accounts that violate our policies or applicable law.

18. Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Our legitimate business interests
  • Compliance with legal obligations
  • Protection of rights, safety, and security
  • Establishment, exercise, or defense of legal claims

Examples of legitimate business interests include operating our website and app, delivering services, improving our platform, communicating with users, securing our systems, preventing fraud, managing client relationships, and analyzing business performance.

19. How We Share Personal Information

We may share personal information with:

  • Third-party service providers that support our business
  • Payment processors
  • App infrastructure and hosting providers
  • Analytics and advertising platforms
  • Communication, email, SMS, and notification providers
  • Employers, recruiters, job boards, and ATS platforms where needed for job application support
  • Internal team members and contractors with role-based access
  • Professional advisors such as lawyers, accountants, consultants, or auditors
  • Government authorities, law enforcement, courts, or regulators where required by law
  • Business transferees in connection with a merger, acquisition, financing, restructuring, or sale of assets
  • Other parties with your consent or direction

We do not sell personal information for commercial purposes.

20. International Data Transfers

WeAreCareer is registered in the United States, but we may serve users in the United States, Canada, EMEA, UAE, and other regions.

Your personal information may be processed in the United States and other countries where WeAreCareer, our team members, contractors, or service providers operate.

By using our website, app, or services, you understand that your information may be transferred to, stored in, or processed outside your country of residence. Where required, we use reasonable safeguards to protect personal information transferred internationally.

21. Data Retention

We retain personal information for as long as reasonably necessary to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

In general:

  • Account data is retained while the account is active and for a reasonable period afterward.
  • Client service records may be retained for legal, accounting, contractual, dispute, and service history purposes.
  • Payment and transaction records may be retained as needed for tax, accounting, legal, and financial obligations.
  • Chat messages, files, and uploaded documents may be retained until deletion is requested, unless we need to retain them for legal, contractual, dispute, security, or business reasons.
  • Sales prospect data may be retained until deletion or opt-out is requested, unless retention is required for legitimate business or legal purposes.
  • Marketing data is retained until unsubscribe, opt-out, or deletion request.
  • Job application and service records may be retained as needed for service history, reporting, contracts, disputes, and legal compliance.

Clients may request deletion of their data. We may retain certain records where necessary for contracts, payments, accounting, disputes, fraud prevention, legal compliance, security, or legitimate business records.

22. Data Security

We use reasonable technical, organizational, and administrative safeguards to protect personal information.

These may include:

  • Role-based access controls
  • Supabase authentication and row-level security where applicable
  • Password-protected accounts
  • Limited internal access
  • Admin controls
  • Audit logs and login logs
  • Encrypted storage and transmission where supported by our providers
  • Secure third-party infrastructure
  • Internal access controls and permissions
  • Data minimization where practical

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect personal information and reduce risk.

If you believe your account or information has been compromised, please contact us immediately at consultation@wearecareer.com.

23. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Request export or portability of personal information
  • Object to certain processing
  • Restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Opt out of certain cookies or tracking technologies where applicable

To exercise your rights, contact us at:

consultation@wearecareer.com

We may need to verify your identity before processing your request. We may also retain certain information where required or permitted for legal, contractual, accounting, payment, dispute, fraud prevention, security, or business record purposes.

24. GDPR, UK, and EEA Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws, you may have additional rights under applicable data protection laws.

These rights may include:

  • The right to access personal data
  • The right to rectify inaccurate personal data
  • The right to erase personal data
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent
  • The right to lodge a complaint with a data protection authority

We process personal data based on contractual necessity, consent, legitimate interests, legal obligations, and other lawful bases described in this Privacy Policy.

25. California and U.S. State Privacy Rights

If you are a California resident or live in another U.S. state with applicable privacy rights, you may have rights to:

  • Know what personal information we collect
  • Know how we use and share personal information
  • Request access to personal information
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Opt out of certain sharing or targeted advertising where applicable
  • Not be discriminated against for exercising privacy rights

We do not sell personal information for money.

We may use analytics and advertising technologies that process limited website usage data for measurement, attribution, and advertising purposes. Where required by law, users may request information or opt out by contacting us at consultation@wearecareer.com or by using available browser, cookie, or platform controls.

26. Canada, UAE, and Other International Privacy Rights

Users in Canada, the UAE, and other jurisdictions may have rights under local privacy laws, including rights to access, correct, or request deletion of personal information.

We will respond to valid privacy requests in accordance with applicable law.

27. Children’s Privacy

Our website, app, and services are intended for users who are 18 years or older. Our services are designed for professionals, job seekers, career clients, employer contacts, and business users.

We do not knowingly collect personal information from children under 18. If we learn that a child has provided personal information without appropriate consent, we will take reasonable steps to delete it.

28. Third-Party Links and Services

Our website, app, emails, resources, or communications may contain links to third-party websites, platforms, forms, tools, job boards, employer websites, payment processors, or service providers.

This Privacy Policy does not apply to third-party websites or services that we do not control. Those third parties have their own privacy practices. We encourage you to review their privacy policies before submitting information to them.

29. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, app features, data practices, legal requirements, or business operations.

When we update the Privacy Policy, we will revise the “Last Updated” date at the top. If changes are material, we may provide additional notice through our website, app, email, or other reasonable means.

Your continued use of our website, app, or services after an updated Privacy Policy becomes effective means you accept the updated Privacy Policy.

30. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Career Enterprise LLC
Email: consultation@wearecareer.com